Rafter 4K, Norm and all his team have been super reliable, honest over the 8 years they have worked on our house. Their work is always so meticulous, speedy, and beautiful. The guys are friendly, trustworthy, and clean! Plus, they always respected my budget and really made the effort to understand what we needed. The best!
- From Google Reviews
Rafter 4K project managed our pool installation. Throughout the entire project, they were professional, organized and on time. The installation crew were incredible. Our worksite was very small and came with some obstacles that required careful consideration.
I was super impressed with the skill they showed in excavating the hole for the pool. The finished project is very high quality, and we are thrilled with our new pool. We highly recommend Norm and his crew for any construction project you are considering.
- From Google Reviews
From the first meetings with Norm to the last plumbing installation, the renovations were top notch. There were no large delays in the work and if there were construction challenges, we were notified in a timely fashion as to the issues and the possible solutions.
A big shout out to Norm, the crew and the subcontractors; Will, Curtis, Devon, Andrew, Jason, Ryan, and Leesa. Let’s not forget kudos to Sandi for keeping the invoices and the billing accurate and timely. We would not hesitate to recommend Rafter 4K Contracting Ltd. to friends and family.
- From Google Reviews
We cant say enough about this company. From our initial meeting with Norm to the work performed by, Curtis, Devon, Ryan and Leesa. They are truly a group of professionals that do outstanding quality work. They answered all of our questions throughout and brainstormed ideas with us along the way. Our project was done on time and slightly under budget. We are thrilled with our new family room and look forward to many years of enjoying it. Cheers Rafter 4K. You are the best.
- From Google Reviews
Norm and his crew built our 26 x 28 shop behind our house and they did an absolutely outstanding job. Very professional, shop was done in a timely fashion, and the result was just what we had in mind. Norm was in touch with us throughout the entire job as we were working out of town and he did not disappoint.
- From Google Reviews
We used Norm and his team for our home renovation in 2019 and were really happy with the process and the results. Some of what we really liked about working with them was the personal contact with the owner, Norm, and the dedicated team he employs, his staff is made up of people who have been with him for a long time and that long term relationship really shows in their work.
We did not elect a fixed price contract so I was initially worried that I risked paying too much for my reno. This was certainly not the case: Rafter helped us save money and performed the work efficiently without cutting any corners. If you are looking for an honest contractor who has quality staff on the team, hire Rafter 4K.
- From Google Reviews
Rafter 4K Contracting Ltd. provided us with renovation and new build services, which included a garage, gym, roof extension and front entry doors. Norm went above and beyond to make our build project a success. He has a wealth of knowledge and experience and provided accurate budget projections and timely build schedules. His construction team produced top-quality work and were courteous, and tidy while on site. We highly recommend Rafter 4K Contracting Ltd!
- From Google Reviews
Trying to manage a project of the size we were faced with is daunting enough if you live in the area. When you live in Ontario it becomes a little overwhelming. The day we meet Norm Kneller of Rafter 4k Contracting my life changed dramatically. From the outset he set my mind at ease that the job could be done and done well. He was concise and to the point. Everything was in writing and there was no room for misunderstanding down the road. He delivered exactly what he said he would, on time and on budget. Good old fashioned service in a world where this is sadly lacking.
With much appreciation,
We first met Norm and the Rafter gang about 6 years ago. We hired Rafter4K to build a horse riding ring on our small hobby farm. The project was challenging because of problems with a high water table. Norm however offered creative solutions allowing the project to move forward and we successfully built the ring, which has held up well over the past years.
Two years ago we made a decision to extensively renovate our little old farm house and once again we called Rafter4K. Norm willingly took on our project even as complicated as it was. He was very easy to conduct business with and displayed a large willingness to cooperatively move forward with us. I was amazed at how many of his same crew members that I had met a few years earlier showed up for our new project. Remarkable, considering how often people move around in the construction industry. No job seemed too big for Norm and the Rafter4K crew, they have an amazingly skilled crew that are able to tackle so many aspects of construction from excavation to fine finishing carpentry. The crew came to the job site everyday and politely interacted with us, they were respectful and cheery and made sure the job site was tidied up before leaving each day.
It always cheered me up to ask Ky, how are you today, and hear "Fantastic!" How is that possible on this wet, rainy, cold January day?
I must comment on how Norm showed up always willing to find solutions if any problems confronted us. He often came up with many viable options. We love our new home and will forever be grateful to Rafter4K for all their amazing work. A special thanks to Devon for overseeing this project as if it were his own. If there are anymore construction projects in our future we will only call one company and that is Rafter 4K!
Thank you so much for your skill, talent and dedication in rebuilding our new home!
We wanted to send you this note of thanks for everything you have done for us over the last 18 months or so.
We are extremely satisfied with all of the different projects we engaged you for. The work was completed to our desired specifications in the allotted time period.
In many cases you gave us ideas and solutions that we never would have thought of ourselves and made the project that much more interesting and ultimately useful. Your design features around the pond, the installation of the auto-waterers for the horses, the development of the kid’s rooms and the conversion of the garage, not to mention your ideas and contribution to the construction of the pool, have all contributed to our family’s quality of life.
All of these projects have not only been successful once completed but the process of discussing and sharing ideas as they progressed made them a rewarding and fruitful experience.
Once again, thank you for everything and we know who to call for the next project.
This is just a note to say how much we are enjoying our pool and wish to thank you and your staff for such a great job in its construction.
You are fortunate to have such a dedicated, knowledgeable, and hard working crew. They were always prompt and pleasant to have around.
And on a more personal note Norm, I greatly appreciated your friendliness and professionalism.
Lois and I would be pleased to recommend you and your company to any other potential pool customers.
We have been working with Norm Kneller with Rafter 4K Contracting for the past two years renovation our Kelowna residence. We have been very pleased with the relationship; Norm and his team of contractors are very professional, reliable, trustworthy, efficient, and hard working. We appreciate immensely having that trustworthy person to rely on.
The work that has been completed to date, two bathrooms, laundry room/ furnace room upgrade, basement suite upgrade to list a few, are professionally done and we are thrilled with the end results. Our renovations are ongoing and we will continue to hire Norm and his company Rafter 4K. We would refer Norm and his company Rafter 4K to anyone requiring professional renovation guidance and work completed in a timely manner.
Norm and his staff were friendly, accommodating, and very professional. They were great at sticking to timelines and budget. I especially appreciated that they were transparent about any issues or concerns and were honest about all the renovation options available. They did a beautiful job transforming my 1980’s kitchen and living area into a bright and open space. I trust the workmanship and integrity of Rafter 4K.
When we decided to build a pool by our house, we decided to choose Rafter4K based on a number of ‘word-of-mouth’ reports we received about their competency. We heard from various sources that they were honest, professional, and reliable. Throughout the process of construction as well as afterward, we found this to be true. Without exception, each of their staff members was knowledgeable and kind; the project proceeded according to schedule; and the work was done to our satisfaction.
We especially appreciate the fact that Rafter4K didn’t ‘drop us’ after the project was done and paid for. We find we get very good and patient help with our (minor) ongoing pool maintenance requirements. There’s always a reassuring person on the other end of the phone who can give us advice when we need it.
Thank you, so much, for coming to my rescue and doing the pool start – up, servicing, and maintenance on such short notice. You folks are simply fabulous!
It has been a pleasure to know you and to work with you. The orchard looks hugely better than before. The trees are growing well and we are looking forward to move there in the near future. I must say working with you has been one of my most pleasant work experiences on the orchard. Unfortunately, in our time of desperate struggle for wealth and pleasure, there are very few people of integrity in the construction industry. However, this time I was lucky to meet you and work withyou. I’ll certainly be in touch with you whenever a new opportunity arises.
Thank you for being so thoughtful and cooperative.
Just wanted to say thanks for the awesome job you did restoring the footing in our riding arena. You are the fourth company to work on it and the first to get it right. The footing is excellent. We really appreciate your cost efficiency and we will certainly be calling you again for other jobs.
Just want to let you know how much Shelia and I appreciate your professional and high quality level of service over the past 30 plus years. You have always given us the best service in a timely manner.
Thank you for completing my beautiful pool. The wait was worth it. Enclosed is the final payment according to the contract. I understand there will be another invoice to cover the extras due to the river we found underground after excavation and the timer that I asked for last week.
I appreciate the effort you and your people took to make sure not to damage any surrounding property. My neighbors came over to tell me how pleased they are with the way the project went and the care everyone took.
Thank you for taking the time to go over the chemicals with me. Although I’m not a novice to having a pool, the help I’ve had from you and your staff has been invaluable and I think your method of pool care is much better than what I have used in the past.
I would be happy to recommend your business to anyone wanting to build a pool or spa.
We can’t tell you how thrilled we are with our new pool and hot tub, and what a pleasure it was working with you again. Your workmanship, attention to detail, level of service and patience were, as always, unsurpassed. We knew it would be after working with you for several years on our old pool on the Westside – one we had almost given up on until Calvin and the crew came along. We were so glad to have found you, and I understand that pool is still running well.
The “poolscape” turned out beautifully, and we want to thank you for all your “above and beyond” help with the grading and landscaping. You amazed us with your unflinching, “can do,” flexible attitude towards our unusual requests for diving rocks and a salt water system. We asked – you did, and all for a very reasonable price.
Once again, we invite you to show your workmanship in our yard to any prospective clients, as was kindly done for us.
Thank you for everything. It’s been a pleasure working with you again.
It has been a pleasure doing business with Norm and your crew. You run a great ship!
We are happy to provide a reference for Rafter4K. Norm and his crew were consistently helpful and polite, always here when they said they would be, and the work was completed on time, to an excellent standard.
In addition, we are finding that pool maintenance time is much less than some people suggested it would be, which may be due to the Synergy system we are using. In short, we are delighted with our new pool, and are very glad we chose Rafter4K!
We would like to take this opportunity to thank you for the outstanding service we received during our recent pool installation. Brian and I were very impressed by how everything moved along as planned, and on budget! Your employees were both courteous and informative.
The level of service provided by you and your employees has been excellent. All of our requests have been dealt with in a quick and professional manor.
Once again Norm, thank you for your advice and direction. We are certainly enjoying our swimming pool.
Thank you for doing such a super job on all the renovations. Your professionalism, courtesy, advice, and helpfulness have been wonderful throughout the process – from start to finish!
It is without hesitation that we provide this letter of reference for Norm and Sandi Kneller and Rafter4K Contracting.
Rafter4K installed a pool and hot tub for us in August 1995. The service we received was friendly, professional, timely, and of the highest quality.
During our decision process, we talked to and obtained detailed quotes from not only Rafter4K, but four other companies. As well, we talked to many friends and acquaintances regarding their pre-pool, installation, and post-pool experiences. Based on our experiences and the experiences of our friends, we highly recommend Norm and Sandi and are confident you will find their services:
• comprehensive and professional
• timely and well organized
• on budget
• competitively priced with the highest quality of products
• friendly available service before, during, and after completion
We want to thank you and your crew for a great job on our pool, fencing, and deck. As in 99% of jobs (especially when your client is a bit OCD), it wasn’t all smooth sailing but what matters is that you got the job done right and dealt with any issues in a professional and timely manner.
Our home “resort” looks awesome and we are loving it!
Feel free to take some pictures this spring and show off your work.
We will gladly recommend Rafter 4K to anyone needing a professional and conscientious job. Well done.
What I like most about Norm is his approach. Many contractors will tell you what they think but few will take the time to really listen to your ideas. Norm has that ability to listen to what you have to say and then give you alternative points of view. All without making you feel silly or small. The result is that you come up with the best answer and, for us, the results speak for themselves.
I first met Norm in January 2009. We had just purchased a new home with a large, private back yard with the goal of putting in a pool that our special needs daughter could enjoy. As a business owner, I have purchased thousand of items and worked with hundreds of vendors over the years so I like to think I know what to look for in a vendor. But this project was different enough that it made us very wary. I guess I watched too much Holmes on Homes. Norm spent many hours with us making sure that he understood our unique needs and requirements before ever putting a proposal together for us. This made both of us feel more and more comfortable as we moved through the process. We never felt rushed or pushed. We just felt that Norm was helping us try to figure out what would work for us and fit our budget.
Norm’s crew was also excellent. They were always courteous and always cleaned up after themselves. On a project this size, there are always things that go wrong but Norm has always taken responsibility and fixed the problem. We have just finished our second summer enjoying our pool and yard and are looking forward to many more.