We specialize in Custom Vinyl Lined Swimming Pools, standing behind their longevity, versatility and value. These days vinyl lined pools are not only available in standard shapes but can be custom designed to appeal to everyone’s application and imagination. Our team makes up one of the most experienced Kelowna pool installation companies, and we believe in going beyond the norm of the standard Kelowna pool installation – we commonly install unique features, such as swim up benches, waterfalls, diving rocks, and underwater stainless steel bar stools.
We can help you create anything from a large, fun, family pool to an exercise pool or a small plunge pool, or design a pool with elements of them all. Another unique option is to incorporate a swim current system such as the “Infinity Pools” system. As a company dedicated to your satisfaction, the planning and design is the most important step of any project. Listening to your ideas, we will contribute suggestions to the plan or, if necessary, bring in additional professionals such as designers or architects to ensure the project meets your satisfaction. We are sticklers for detail and strive to provide a flawless finished product. We will work with any budget and enjoy providing choices and options to suit each budget, ensuring it suits your unique ideas. We will choose the highest quality products within the budget, always making quality service our priority.
Consideration of both the natural area in Kelowna and your personal lived environment are at the forefront of all our projects. We are an environmentally concious company, using products and construction techniques to ensure your project is energy efficient and conserves resources, while striving to minimize the impact on the surrounding environment during construction. Whenever possible we use or recommend local and/or recycled products, along with recycling and/or reusing materials whenever feasible, keeping as much waste out of the landfill as possible. Our team is dedicated to a clean workspace, ensuring our job sites are left in better condition than when we started.
Further, we excavate our pool sites ourselves, ensuring proper location, elevations, and soil conditions. The pool water circulation system will be designed considering your pool size, shape, and features, making sure to install the most efficient system, benefiting both you and the beautiful Okanagan environment. Our Kelowna pool builders have the knowledge and experience to ensure the installation of the structural components will meet or exceed manufacturer’s standards – providing you with the strongest, most stable of pools that has minimal long-term impact on the environment
Before the pool installation itself, we take the time to listen to your ideas, helping you design an outdoor environment equipt for your family’s fun, exercise, and entertainment. Suitable shape, size, features, and location are very important, but our pool builders know proximity to the kitchen, washrooms and of course exposure to the sun, shade, and wind are equally so.
With such substantial Okanagan pool building experience, we understand that pool installation is so much more than installing the pool itself. The pool decking is only one other component, but it must be designed as spacious and functional while enhancing the pool's shape and features. Along with this, the equipment location is a factor of your lived environment, and our team will find the best location and layout to make it functional, efficient, and aesthetically appealing. Therefore, considering the location of equipment relative to the pool, keeping in mind the amount of use the equipment will get while minimizing the impact on the surrounding environment, is of great importance to us in line with our commitment to sustainability and resource management.
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Founder Norm Kneller has over 35 years experience in the swimming pool business in Western Canada, working with custom vinyl pools and hot tubs. With Norm at the head of a hardworking, knowledgeable crew it is easy to see how we are a trusted source for Kelowna pool construction. He has created hundreds of backyard retreats, each one unique and personally designed to mesh with the family’s lifestyle. He started in the trenches as a labourer and over the years has taken many courses and seminars, becoming one of the very first National Spa & Pool Institute’s “Certified Building Professionals” in Western Canada, who now takes great pride in helping people design their very own backyard oasis.
Constantly keeping up to date on new technology & innovations in the industry, you can feel comfortable asking him about features like in-floor cleaning, salt water sanitizing systems, remote controls, waterfalls or LED lighting. When it comes to pool installation Norm believes the only limitation you have is your own imagination.
We focus is on power and safety covers because they go above and beyond for you, bringing efficiency and security to your pool. The standard solar bubble cover serves its purpose of retaining heat and chemicals, however when you add safety into the equation you need to look at different options. Power covers and safety covers not only add protection for the young ones in your life but also keep pets and wildlife safe and dry, while helping to protect your investment. There are many benefits to power covers in the summer months, including using them as safety barriers, maintaining a clean pool, retaining heat and chemicals, and minimizing evaporation. Mesh safety covers can be used year-round, but are more commonly used as an ultra-safe winter cover as they are anchored securely to your deck, fitting most pool shapes. We have plenty of experience with the installation and service of any make of power cover or safety cover, just ask to determine what options are right for you.
Norm and his crew built our 26 x 28 shop behind our house and they did an absolutely outstanding job. Very professional, shop was done in a timely fashion, and the result was just what we had in mind. Norm was in touch with us throughout the entire j[...] read more
We used Norm and his team for our home renovation in 2019 and were really happy with the process and the results. Some of what we really liked about working with them was the personal contact with the owner, Norm, and the dedicated team he employs, h[...] read more
Thank-you for your work in making our vision a reality! Norm went above and beyond to make our build project a success. He has a wealth of knowledge and experience and provided accurate budget projections and timely build schedules. His construction[...] read more
We first met Norm and the Rafter gang about 6 years ago. We hired Rafter4K to build a horse riding ring on our small hobby farm. The project was challenging because of problems with a high water table. Norm however offered creative solutions allowing[...] read more
Thank you so much for your skill, talent and dedication in rebuilding our new home! [...] read more
We wanted to send you this note of thanks for everything you have done for us over the last 18 months or so. We are extremely satisfied with all of the different projects we engaged you for. The work was completed to our desired specifications in th[...] read more
This is just a note to say how much we are enjoying our pool and wish to thank you and your staff for such a great job in its construction. You are fortunate to have such a dedicated, knowledgeable, and hard working crew. They were always prompt an[...] read more
We have been working with Norm Kneller with Rafter 4K Contracting for the past two years renovation our Kelowna residence. We have been very pleased with the relationship; Norm and his team of contractors are very professional, reliable, trustworthy,[...] read more
Norm and his staff were friendly, accommodating, and very professional. They were great at sticking to timelines and budget. I especially appreciated that they were transparent about any issues or concerns and were honest about all the renovation opt[...] read more
When we decided to build a pool by our house, we decided to choose Rafter4K based on a number of ‘word-of-mouth’ reports we received about their competency. We heard from various sources that they were honest, professional, and reliable. Throu[...] read more
Thank you, so much, for coming to my rescue and doing the pool start – up, servicing, and maintenance on such short notice. You folks are simply fabulous![...] read more
It has been a pleasure to know you and to work with you. The orchard looks hugely better than before. The trees are growing well and we are looking forward to move there in the near future. I must say working with you has been one of my most pleas[...] read more
Just wanted to say thanks for the awesome job you did restoring the footing in our riding arena. You are the fourth company to work on it and the first to get it right. The footing is excellent. We really appreciate your cost efficiency and we wil[...] read more
Just want to let you know how much Shelia and I appreciate your professional and high quality level of service over the past 30 plus years. You have always given us the best service in a timely manner. [...] read more
Thank you for completing my beautiful pool. The wait was worth it. Enclosed is the final payment according to the contract. I understand there will be another invoice to cover the extras due to the river we found underground after excavation and t[...] read more
We can’t tell you how thrilled we are with our new pool and hot tub, and what a pleasure it was working with you again. Your workmanship, attention to detail, level of service and patience were, as always, unsurpassed. We knew it would be after w[...] read more
It has been a pleasure doing business with Norm and your crew. You run a great ship![...] read more
We are happy to provide a reference for Rafter4K. Norm and his crew were consistently helpful and polite, always here when they said they would be, and the work was completed on time, to an excellent standard. In addition, we are finding that pool [...] read more
We would like to take this opportunity to thank you for the outstanding service we received during our recent pool installation. Brian and I were very impressed by how everything moved along as planned, and on budget! Your employees were both court[...] read more
Thank you for doing such a super job on all the renovations. Your professionalism, courtesy, advice, and helpfulness have been wonderful throughout the process – from start to finish![...] read more
It is without hesitation that we provide this letter of reference for Norm and Sandi Kneller and Rafter4K Contracting. Rafter4K installed a pool and hot tub for us in August 1995. The service we received was friendly, professional, timely, and of t[...] read more
We want to thank you and your crew for a great job on our pool, fencing, and deck. As in 99% of jobs (especially when your client is a bit OCD), it wasn’t all smooth sailing but what matters is that you got the job done right and dealt with any is[...] read more
What I like most about Norm is his approach. Many contractors will tell you what they think but few will take the time to really listen to your ideas. Norm has that ability to listen to what you have to say and then give you alternative points of v[...] read more