We can take care of all your home renovations in Kelowna. Whether it’s that little job you can never find time for, or the huge bathroom renovations you’ve been dreaming of. Let us help you turn your Okanagan lifestyle vision into reality!
Rafter 4K Contracting Ltd. has established themselves over the past 30 years as a specialist in Project Management in the Okanagan Valley. This comes with the discipline of; planning, costing, organizing, timing, motivating and controlling resources to achieve specific goals. We understand the necessity of managing the goals of the project to complete it while honouring any possible constraints. Common constraints are time, quality, and budget; our team considers all three equally important, as overall satisfaction is key to any successful project experience.
Management of any construction or renovation project can be stressful and frustrating. We have the experience to organize various trades while keeping an open line of communication and liaison between the trades and the client to achieve satisfaction when the project is complete.
We are very proud of our Vision Statement; to maintain a fun, happy, exciting and interesting workplace providing the ultimate in quality, service and innovative, unique products and services, while assisting the company to consistently grow and mature. We pledge to provide the utmost in customer service and satisfaction. We reach higher every day to display professionalism and integrity in our business. We strive to treat each customer individually, meeting your specific needs and providing designs and products that match your lifestyle.
Our goal in building your project is to ensure the end result is a beautiful, safe environment, providing years of enjoyment with the least amount of your time and effort invested.
2021 is our 30th year in Kelowna, during which time we have gained the reputation of “Honest Dependable Service Specialists”. Over the years we have won numerous industry awards celebrating pool design & construction, marketing, growth and customer service. We are very proud of our contributions to various charities, educational organizations and youth sports associations in our community.
In our previous business, Aqua Pro Pools, we were proud winners of the 2003 Business Excellence Awards presented by the Business Development Bank of Canada and the Kelowna Chamber of Commerce. We are previous winners for the National Spa & Pool Institute’s prestigious Retailer of the Year award for Excellence in Customer Relations, Promoting Integrity within the industry and abiding by the N.S.P.I strict Code of Ethics.
We are an eco-friendly company, using products and construction techniques to ensure your project is energy efficient and conserves resources, while striving to minimize the impact on the surrounding environment. Whenever possible we use or recommend local and/or recycled products, along with recycling and/or reusing materials whenever feasible, keeping as much waste out of the landfill as possible. Our team is dedicated to a clean work space, ensuring our job sites are left in better condition then when we started.
The Rafter 4K name underlies significant meaning for our family owned business. We are a family of four, living on an acreage in the Ellison area of Kelowna. At the time we sold the assets to Aqua Pro Pools & Spas Ltd. we had to choose a name to suit the new focus of our business, changing from a swimming pool and hot tub retail/service/construction company, to more of a project management and construction oriented focus. After much thought and discussion, we determined that using our current farm brand made the most sense as it was designed to portray the lifestyle we wanted to live; hard working, active, outdoors, with animals, and surrounded by nature, all while supporting our family. Everything fit together with the use of Rafter 4K… essentially standing for keeping a roof over the family.
Norm and his crew built our 26 x 28 shop behind our house and they did an absolutely outstanding job. Very professional, shop was done in a timely fashion, and the result was just what we had in mind. Norm was in touch with us throughout the entire j[...] read more
We used Norm and his team for our home renovation in 2019 and were really happy with the process and the results. Some of what we really liked about working with them was the personal contact with the owner, Norm, and the dedicated team he employs, h[...] read more
Thank-you for your work in making our vision a reality! Norm went above and beyond to make our build project a success. He has a wealth of knowledge and experience and provided accurate budget projections and timely build schedules. His construction[...] read more
We first met Norm and the Rafter gang about 6 years ago. We hired Rafter4K to build a horse riding ring on our small hobby farm. The project was challenging because of problems with a high water table. Norm however offered creative solutions allowing[...] read more
Thank you so much for your skill, talent and dedication in rebuilding our new home! [...] read more
We wanted to send you this note of thanks for everything you have done for us over the last 18 months or so. We are extremely satisfied with all of the different projects we engaged you for. The work was completed to our desired specifications in th[...] read more
This is just a note to say how much we are enjoying our pool and wish to thank you and your staff for such a great job in its construction. You are fortunate to have such a dedicated, knowledgeable, and hard working crew. They were always prompt an[...] read more
We have been working with Norm Kneller with Rafter 4K Contracting for the past two years renovation our Kelowna residence. We have been very pleased with the relationship; Norm and his team of contractors are very professional, reliable, trustworthy,[...] read more
Norm and his staff were friendly, accommodating, and very professional. They were great at sticking to timelines and budget. I especially appreciated that they were transparent about any issues or concerns and were honest about all the renovation opt[...] read more
When we decided to build a pool by our house, we decided to choose Rafter4K based on a number of ‘word-of-mouth’ reports we received about their competency. We heard from various sources that they were honest, professional, and reliable. Throu[...] read more
Thank you, so much, for coming to my rescue and doing the pool start – up, servicing, and maintenance on such short notice. You folks are simply fabulous![...] read more
It has been a pleasure to know you and to work with you. The orchard looks hugely better than before. The trees are growing well and we are looking forward to move there in the near future. I must say working with you has been one of my most pleas[...] read more
Just wanted to say thanks for the awesome job you did restoring the footing in our riding arena. You are the fourth company to work on it and the first to get it right. The footing is excellent. We really appreciate your cost efficiency and we wil[...] read more
Just want to let you know how much Shelia and I appreciate your professional and high quality level of service over the past 30 plus years. You have always given us the best service in a timely manner. [...] read more
Thank you for completing my beautiful pool. The wait was worth it. Enclosed is the final payment according to the contract. I understand there will be another invoice to cover the extras due to the river we found underground after excavation and t[...] read more
We can’t tell you how thrilled we are with our new pool and hot tub, and what a pleasure it was working with you again. Your workmanship, attention to detail, level of service and patience were, as always, unsurpassed. We knew it would be after w[...] read more
It has been a pleasure doing business with Norm and your crew. You run a great ship![...] read more
We are happy to provide a reference for Rafter4K. Norm and his crew were consistently helpful and polite, always here when they said they would be, and the work was completed on time, to an excellent standard. In addition, we are finding that pool [...] read more
We would like to take this opportunity to thank you for the outstanding service we received during our recent pool installation. Brian and I were very impressed by how everything moved along as planned, and on budget! Your employees were both court[...] read more
Thank you for doing such a super job on all the renovations. Your professionalism, courtesy, advice, and helpfulness have been wonderful throughout the process – from start to finish![...] read more
It is without hesitation that we provide this letter of reference for Norm and Sandi Kneller and Rafter4K Contracting. Rafter4K installed a pool and hot tub for us in August 1995. The service we received was friendly, professional, timely, and of t[...] read more
We want to thank you and your crew for a great job on our pool, fencing, and deck. As in 99% of jobs (especially when your client is a bit OCD), it wasn’t all smooth sailing but what matters is that you got the job done right and dealt with any is[...] read more
What I like most about Norm is his approach. Many contractors will tell you what they think but few will take the time to really listen to your ideas. Norm has that ability to listen to what you have to say and then give you alternative points of v[...] read more